Support

NetSuite SuiteAnswers – Found within your NetSuite account this is an excellent resource for users at all levels.   Topics are easily searchable.  Be sure to look at the New Release information and Videos which can be found in SuiteAnswers.

NetSuite Help Center – Found within your NetSuite account by clicking on help at the top right.  The NetSuite Help Center also includes a link to SuiteAnswers, Videos, and the often overlooked User Guides.  The User Guides are in depth instructions in PDF format.

NetSuite Training Classes – NetSuite offers self paced training on demand classes.  CLICK HERE to see a course catalog.   The SuiteAnalytics Reports & Searches and Advanced Searches classes are good for users wanting to build better and more advanced searches and reports of their own.

NetSuite User Community – This user group space is run by Oracle Netsuite and you need to have an account and login to Oracle and then register for the NetSuite User Group.

Oracle Video Hub – More NetSuite videos can be found on the Oracle Video Hub.  Try searching for NetSuite User Assistance.

LinkedIn – There are several NetSuite User Groups on LinkedIn.  The most popular one seems to be “NetSuite User Group”. 

NetSuite Professionals Slack Community – A good resource to share information, ask questions and collaborate with other NetSuite power users.  It has become so popular that they have created a separate website. 

NETSUITEPROFESSIONALS.COM/SLACK

AND

NETSUITEPROFESSIONALS.COM

Reddit NetSuite Channel – Another resource for posting and asking questions.  REDDIT

NetSuite Direct Support – NetSuite offers basic support to all customers and paid support options through their Advanced Customer Support.

NetSuite Partners & Independent Consultants – Ask for help when you need it.  See the Consulting page for more information.